PRIVACY POLICY

This privacy policy (“Privacy Policy”) along with the Terms(hyperlinked), together constitute a legally binding Agreement between You and Us, with respect to Your use of Our Services. Any terms used herein which begin with a capitalized letter shall have such meaning as assigned to it under the Terms or under the respective clauses of this Privacy Policy.

This Privacy Policy of Upspot Softech Private Limited (doing business as “Deltafour”) ("Deltafour”, "we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

Download and use our mobile application, or any other application of ours that links to this privacy policy;

Engage with us in other related ways, including any sales, marketing, or events.

Questions or concerns? Reading this privacy policy will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at dev@deltafour.co.

WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us.

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

• Names
• Phone numbers
• Email addresses
• Job titles
• Images
• Usernames
• Sensitive Information. We do not process sensitive information.

Application Data. If you use our application(s), we also may collect the following information if you choose to provide us with access or permission:

Geolocation Information: We may request access or permission to track location-based information from your mobile device, either continuously or while you are using our mobile application(s), to provide certain location-based services. If you wish to change our access or permissions, you may do so in your device's settings.

Mobile Device Access: We may request access or permission to certain features from your mobile device, including your mobile device's Bluetooth, camera, and other features. If you wish to change our access or permissions, you may do so in your device's settings.

Push Notifications: We may request to send you push notifications regarding your account or certain features of the application(s). If you wish to opt out from receiving these types of communications, you may turn them off in your device's settings.

This information is primarily needed to maintain the security and operation of our application(s), for troubleshooting, and for our internal analytics and reporting purposes.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

HOW DO WE PROCESS YOUR INFORMATION?

We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

• To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
• To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.
• To evaluate and improve our Services, products, marketing, and your experience. We may process your information when we believe it is necessary to identify usage trends, determine the effectiveness of our promotional campaigns, and to evaluate and improve our Services, products, marketing, and your experience.
• To identify usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them.

WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We may share information in specific situations described in this section and/or with the following third parties.

We may need to share your personal information in the following situations:

Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

HOW LONG DO WE KEEP YOUR INFORMATION?

We keep your information for as long as necessary to fulfil the purposes outlined in this privacy policy unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organisational and technical security measures.

We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security measures. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please notify us immediately at dev@deltafour.co.

DO WE COLLECT INFORMATION FROM MINORS?

We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under age 18, please contact us at dev@deltafour.co.

ADDITIONAL POLICY CLARIFICATIONS

We do not possess any personal information; all the information we collect pertains to user company information, not personal data. We do not track information continuously; tracking occurs only when users interact with padlocks. Additionally, we only collect geolocation data from users who engage with lock-related activities.

Our application is not intended for children, and we exclusively serve large enterprises. Presently, our services are limited to India.

Address:

D04, Classic Calisto,

Kaggadasapura Main Rd,

Opp. SBI, Kondappa Layout,

Balaji Layout, Kaggadasapura,

Bengaluru, Karnataka 560093.

If you have any questions or concerns about this privacy policy, please contact us at dev@deltafour.co.

HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

To request a review, update, or deletion of your personal information, please email us at dev@deltafour.co. We will respond to your request within 30 days.

Please note that any photos taken within the app for safety purposes are considered part of the company's assets and may be subject to retention requirements imposed by relevant authorities. Therefore, the deletion of such photos may require approval from the respective authorities or supervisors within your organisation. If you require the deletion of specific photos taken within the app, please provide appropriate authorization or guidance from your organisation's designated authorities along with your deletion request. We will process such requests in accordance with applicable laws and regulations and respond to you accordingly.

We collect certain information to ensure the safety of individuals working within factory premises and to comply with government regulations. Specifically, we collect data to verify the status of devices, ensuring that safety protocols are followed. In accordance with government rules, we are obligated to retain these records for a period of 3 to 5 years to adhere to safety standards and regulatory requirements.

Ownership of Data and Data Handling

All data and configurations gathered through our services belong to the respective tenant companies utilising our platform. Upon request from the client, we are prepared to delete or transfer the data. To initiate such actions, clients are required to formally request the deletion or transfer of data via email to dev@deltafour.com. This ensures that the control and management of the data remain in the hands of the tenant company, providing them with the autonomy to manage their information as they see fit.

Location Data Collection

As part of our Bluetooth lock package, we may request location data from clients. This data is solely utilised for identification purposes related to the location of the lock. It's important to note that this location data is not stored or retained by our systems. We prioritise the security and privacy of our clients' data and ensure that location information is used exclusively for the intended purpose of identifying lock locations, without any permanent storage or retention.